1. If you want to return it Within 7 days, Please keep the item in original condition, items have been used or washed is not allowed to return any more.
2. We will add notes to your order before package being returned, so please do not return the parcel before contacting us. Do pay attention you are supposed to pay the shipping fee and the 15% restocking fee,which will be deducted from your payment.
3. Please write down your order number and other important information we give at the form on a sale card then send them back together.
4. All Custom Orders, Celebrity Styles, and clearance items are Final Sale Only. They are not eligible for return, exchange or cancellation.
If you have any problem in understanding our return/refund policy, you can contact us by email, here is the email address: firstname.lastname@example.org
We can cancel the order for you if you contact us in time after your purchase.
1. If contact us within 24 hours after your payment finished, 5% of the order total will be charged as transaction fee. 2. If after 24 hours, 15% of the order total will be charged as transaction and handling fee. 3. Orders can’t be canceled once the parcel is shipped out or we have already begun to custom the hair extension. 4 If choosing the paypal echeck to pay, it needs 5-7 days for PayPal to complete the settlement. during this time, if the customer wants to the refund, 5% of the order total will be charged as handling fee.
All rights to interpret are reserved by 3D Extensions, LLC.
Note: If requesting for repair or exchange or cancel your order, you shall firstly contact us by service email: email@example.com. We will not provide any exchange, return or repair service on returned hair extension without our permission, and all loss will be afforded by customers.